Privacy Policy

Privacy Policy

Effective Date: 30-Sept-2026

At The Nutri Jar, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines the types of information we collect, how we collect and use it, and the measures we take to safeguard your data. By using our website, you consent to the practices described in this policy.

Information We Collect

Personal Information: Name, email address, shipping address, and phone number, when you place an order, create an account, or subscribe to our newsletter.
Non-Personal Information: Browser type, IP address, and usage data, collected through cookies and similar tracking technologies when you visit our website.

How We Collect Information

Information provided by you when making a purchase, creating an account, or signing up for our newsletter.
Automatically collected data through cookies and analytics tools.

How We Use Collected Information

To process and fulfil your orders.
To send you updates, newsletters, and promotional materials if you have subscribed.
To improve our website and services.
To respond to your inquiries and provide customer support.
To comply with legal obligations.

Information Security
We take the security of your information seriously and implement reasonable measures to protect it. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except for the following circumstances:

Service Providers: We may share your information with trusted third-party service providers (such as payment gateways, courier partners, and WhatsApp/communication platforms) who assist us in operating our website and fulfilling your orders, provided they agree to keep your information confidential.
Legal Compliance: We may disclose your information when required by law, to protect our rights, or to comply with a legal process.
Business Transfer: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to confidentiality agreements.

Changes to this Privacy Policy
We reserve the right to update this Privacy Policy as necessary to reflect changes in our practices or for legal compliance. We encourage you to review this policy periodically.

Contact Us
If you have any questions or concerns about this Privacy Policy or the handling of your personal information, contact us at thenutrijar@gmail.com.

Terms & Conditions

By accessing or using The Nutri Jar's website, you agree to be bound by these Terms & Conditions. Please read them carefully before placing an order.

1. About Us
The Nutri Jar is a D2C brand selling packaged food products for infants and toddlers (6–36 months). All products are manufactured in compliance with FSSAI regulations.

2. Eligibility
You must be at least 18 years old, or using this website under the supervision of a parent/guardian, to place an order.

3. Account
You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. Notify us immediately of any unauthorized use.

4. Products & Pricing

We make reasonable efforts to display accurate product information, pricing, and availability.
Prices are subject to change without prior notice. GST is applied as applicable at checkout.
We reserve the right to limit quantities or refuse any order at our discretion.

5. Orders & Payment

Orders are confirmed only after successful payment.
Payments are processed through secure third-party payment gateways. We do not store your card or banking details.

6. Shipping, Cancellation & Refunds
Please refer to our Delivery Policy and Return, Refund & Cancellation Policy, which form part of these Terms.

7. Product Use & Disclaimer
Our products are intended as per the age-group guidance mentioned on the packaging. Please consult your pediatrician before introducing any new food to your child, especially in case of allergies or pre-existing conditions.

8. Intellectual Property
All content on this website — including logos, images, text, and packaging design — is the property of The Nutri Jar and may not be used, copied, or reproduced without written permission.

9. Limitation of Liability
The Nutri Jar shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website, to the extent permitted by law.

10. Changes to Terms
We reserve the right to update these Terms & Conditions at any time. Continued use of the website after changes constitutes acceptance of the revised Terms.

11. Governing Law
These Terms are governed by the laws of India, and any disputes shall be subject to the jurisdiction of the courts in Chennai, Tamil Nadu.

12. Contact Us
For any questions regarding these Terms & Conditions, contact us at thenutrijar@gmail.com.